Linguarama (hereinafter "we") are committed to protecting and respecting your privacy.
The responsible body for the processing of personal data within the scope of our website and in accordance with
the provisions of the General Data Protection Regulation (GDPR) is:
Linguarama International Group Ltd
7th Floor
St Magnus House
3 Lower Thames Street
London EC3R 6HD
Tel: +44 (0) 20 7614 1900
Email: London@linguarama.com
This policy together with our terms of use and any other contractual documents which sets out the basis
on which any personal data we collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand our views and practices regarding your personal data
and how we will treat it. By visiting www.linguaramaconnect.com you are accepting and consenting to the
practices described in this policy.
Why we collect your information
We collect information from you in order to fulfil our contractual obligations and also so that we can keep you informed
from time to time by email, text, telephone, or mail about relevant news, information, products and services offered by
Linguarama and its affiliates/related companies which we believe may be of interest to you.
Information we collect from you
We will collect and process the following data about you:
Information you give us. This is information about you that you give us by filling in forms on our site
linguaramaconnect.com (our site) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide
when you register to use our site, search for a product, place an order on our site, participate in social media functions
on our site, enter a competition, promotion or survey and when you report a problem with our site. The information you give
us may include your name, address, e-mail address and phone number, personal description and photograph
Information we collect about you:
personal information, which includes all information relating to an identified or identifiable natural person.
Personal information may be gathered and stored in a number of ways including but not limited to the following situations;
where you have expressly consented; during negotiations or discussions you have with Linguarama staff regarding
our products and services; from social media channels; from online information; telephone conversations and any other
electronic means. Where you have not expressly consented to us holding and using your personal information we shall continue
to use and store your information where we have a legitimate interest to do such. Any such legitimate interest is set out
in the General Data Protection Regulation 2018 and our use of your personal information is in full compliance with the
regulation. Legitimate Interest can apply to any of the following:
Where you have consented to the processing of your data.
Processing is necessary for the performance of a contract with you or to take steps to enter into a contract.
Processing is necessary for compliance with a legal obligation.
Processing is necessary to protect the vital interests of you or another person.
Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority.
Necessary for the purposes of legitimate interests pursued by Linguarama or a third party
technical information, including the Internet protocol (IP) address used to connect your computer to
the Internet, your login information, browser type and version, time zone setting, browser plug-in types
and versions, operating system and platform
information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through
and from our site (including date and time), products you viewed or searched for download errors, length of
visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods
used to browse away from the page, and any phone number used to call Linguarama.
Information we receive from other sources. This is information we receive about you if you use any of the
other websites we operate or the other services we provide. In this case we will have informed you when we collected that
data if we intend to share those data internally and combine it with data collected on this site. We will also have told
you for what purpose we will share and combine your data. We are working closely with third parties including, for example,
business partners, sub-contractors in technical, marketing, payment and delivery services, advertising networks, analytics
providers and search information providers. We will notify you when we receive information about you from them and the
purposes for which we intend to use that information.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good
experience when you browse our website and also allows us to improve our site. For detailed information on the cookies
we use and the purposes for which we use them see our
cookie policy.
Uses made of the information
We may use information held about you in the following ways:
Information you give to us and that we collect about you. We may use this information:
to carry out our obligations arising from any contracts entered into between you and us and to provide you from
time to time with the information, products and services from us;
to provide you with information about goods or services we feel may interest you. We may contact you by email and
telephone with information about goods and services similar to those which were the subject of a previous sale or
negotiations of a sale to you. If you do not want us to use your data in this way, please email us at
privacy@linguarama.com;
to notify you about changes to our service;
to ensure that content from our site is presented in the most effective manner for you and for your computer.
to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
to allow you to participate in interactive features of our service, when you choose to do so;
as part of our efforts to keep our site safe and secure;
to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
Information we receive from other sources. We may combine this information with information you give
to us and information we collect about you. We may use this information and the combined information for the purposes set out
above (depending on the types of information we receive).
Disclosure of your information
You agree that we have the right to share your personal information with:
Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we will disclose your personal data
to the prospective seller or buyer of such business or assets.
If Linguarama or substantially all of its assets are acquired by a third party, in which case personal
data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in
order to enforce or apply our terms of use and other contractual agreements; or to protect the rights, property, or safety
of Linguarama, our customers, or others. This includes exchanging information with other companies and
organisations for the purposes of fraud protection and credit risk reduction.
Where we store your personal data
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have
given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for
keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to
protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your
own risk. Once we have received your information, we will use strict procedures and security features to try to prevent
unauthorised access.
Terms of data storage
We will store your personal data for a period necessary to fulfil our statutory obligations. This means that we will only
store personal data for as long as it required for the purpose for which it is processed or until you withdraw your consent
to the processing of such data. Where statutory retention obligations must be complied with, the storage period for certain
data may be up to 10 years, regardless of processing purposes.
Your rights
You consent to us using your personal data for marketing purposes by checking certain boxes on the forms we use to
collect your data. You have the right to withdraw your consent at any time by emailing
privacy@linguarama.com.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.
If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do
not accept any responsibility or liability for these policies. Please check these policies before you submit any personal
data to these websites.
Access to information
You have a right to access information held about you. Your right of access can be exercised in accordance with the by submitting a written request to
privacy@linguarama.com.
Changes to our privacy policy
Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to
you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Removal of your personal information
You can request the removal of your personal information at any time by submitting a request to
privacy@linguarama.com.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to
privacy@linguarama.com.
